Deploying, Configuring, and Administering Microsoft Lync Server 2010

• Module 1: Features and Architecture of Microsoft Lync Server 2010
   
  •Features of Lync Server 2010
  •Architecture and Server Roles
  •New Management Tools
   
  Module 2: Deploying Microsoft Lync Server 2010
   
  •Preparing for Deployment
  •Reviewing the Design Process
  •Deploying Lync Server 2010
  Lab : Preparing the Environment and Deploying a Lync Server 2010 Pool
  •Exercise 1: Preparing for Lync Server 2010
  •Exercise 2: Configuring a Lync Server 2010 Topology
  •Exercise 3: Publishing the Topology
  •Exercise 4: Configuring Domain Name Server (DNS)
  •Exercise 5: Deploying the Front End Server Role
   
  Module 3: Configuring Users and Rights in Microsoft Lync Server 2010
   
  •Managing Lync Server 2010
  •Role-Based Access Control
  Lab : Configuring Users and Rights
  •Exercise 1:Using the Lync Server Control Panel
  •Exercise 2: Using the Lync Server Management Shell
  •Exercise 3: Configuring Role-Based Access Control
   
  Module 4: Client and Device Deployment and Management
   
  •Preparing for Client Deployment
  •Deploying and Managing Lync 2010 Clients
  •Preparing for Device Deployment
  •Deploying and Managing IP Phones
  Lab : Client and Device Management
  •Exercise 1: Creating and Assigning Client Policies
  •Exercise 2: Creating and Assigning Device Policies
  •Exercise 3: Configuring Device Update
   
  Module 5: External User Access
   
  •Edge Server Role
  •Topologies for External User Access
  •Preparing for External User Access
  •Edge Server Deployment Process
  Lab : Deploying External User Access
  •Exercise 1: Configuring the Topology for External Access
  •Exercise 2: Deploying Edge Server and Configuring Remote Access
  •Exercise 3: Testing and Verifying External User Access
   
  Module 6: Configuring Basic Enterprise Voice Functionality
   
  •Features of Lync Server 2010 Enterprise Voice
  •Preparing for Enterprise Voice
  •Deploying Enterprise Voice
  Lab : Configuring Basic Enterprise Voice Functionality
  •Exercise 1: Configuring the Topology for Enterprise Voice
  •Exercise 2: Configuring Lync Server 2010 Enterprise Voice
   
  Module 7: Extending Enterprise Voice Functionality
   
  •Configuring Enterprise Voice
  •Introducing Call Park
  •Introducing the Announcement Service
  Lab : Implementing Enterprise Voice
  •Exercise 1: Configuring Voice Policies and PSTN Usages
  •Exercise 2: Configuring Routes and Site Trunks
  •Exercise 3: Configuring Call Park
  •Exercise 4: Configuring the Unassigned Number Feature
  •Exercise 5: Configure Users for Enterprise Voice
  •Exercise 6: Testing and Verifying Enterprise Voice Functionality
   
  Module 8: Microsoft Exchange Server 2010 SP1 Unified Messaging (UM) Integration
   
  •Overview of Exchange Server 2010 SP1 Unified Messaging
  •Prerequisites for Integrating Exchange Server 2010 SP1 UM with Lync Server 2010
  •Integrating Exchange Server 2010 SP1 UM with Lync Server 2010
  Lab : Integrating Exchange Server 2010 SP1 Unified Messaging with Lync Server 2010
  •Exercise 1: Configuring Exchange Server 2010 SP1 UM to Work with Lync Server 2010 Enterprise Voice
  •Exercise 2: Configuring Lync Server 2010 to Work with Exchange Server 2010 SP1 UM
  •Exercise 3: Testing and Verifying Integration
   
  Module 9: Implementing Response Groups
   
  •Overview of the Response Group Service and its Application
  •Response Group Service Components
  •Response Group Service Management Tools
  Lab : Configuring the Microsoft Lync Server 2010 Response Group Service
  •Exercise 1: Configuring Agents Groups and Queues
  •Exercise 2: Configuring Workflows
  •Exercise 3: Verifying the Response Group Service Behavior
   
  Module 10: Conferencing in Microsoft Lync Server 2010
   
  •Introduction to Conferencing in Lync Server 2010
  •Dial-In Conferencing in Lync Server 2010
  •Managing and Administering Conferencing Policies
  Lab : Conferencing Configuration and Deployment
  •Exercise 1: Configuring Dial-In Conferencing
  •Exercise 2: Configuring Conferencing Policies
  •Exercise 3: Experiencing Lync Server 2010 Conferencing
   
  Module 11: Monitoring and Archiving
   
  •Describing the Archiving Service
  •Describing the Monitoring Service
  •Configuring Archiving and Monitoring
  Lab : Configuring and Using Archiving and Monitoring in Lync Server 2010
  •Exercise 1: Configuring the Archiving Server Role
  •Exercise 2: Configuring the Monitoring Server Role and the Lync Server Monitoring Reports
  •Exercise 3: Exploring the Lync Server Monitoring Reports
   
  Module 12: High Availability and Disaster Recovery in Microsoft Lync Server 2010
   
  •High Availability Options
  •Tools for Backing Up and Restoring Lync Server 2010
  •Critical Lync Server Data to Export and Import
  •Critical Lync Server 2010 Data to Export and Import
  Lab : Preparing for and Recovering from a Disaster
  •Exercise 1: Using System and Application Tools to Backup Lync Server 2010
  •Exercise 2: Using Lync Server 2010 Tools to Backup Lync Server 2010
  •Exercise 3: Restoring Lync Server 2010 Configuration Settings
   
  Module 13: Call Admission Control
   
  •Overview of  Call Admission Control
  •Implementing Call Admission Control
  Lab : Implementing Call Admission Control
  •Exercise 1: Configuring CAC Components
  •Exercise 2: Verifying Bandwidth Policy Application
   
  Module 14: Deploying and Configuring Enhanced 9-1-1
   
  •Overview of E9-1-1
  •Deploying and Configuring E9-1-1
  Lab : Configuring the Lync Server 2010 Location Information Service for E9-1-1 Calling
  •Exercise 1: Creating Emergency Routes and PSTN Usages
  •Exercise 2: Defining LIS Locations
  •Exercise 3: Experiencing LIS Features
   
  Module 15: Voice Resiliency Features of Lync Server 2010
   
  •Voice Resiliency in Lync Server 2010
  •Features Available During Various Outage Scenarios
  Lab : Implementing Voice Resiliency in Lync Server 2010
  •Exercise 1: Configuring Central Site Resiliency
  •Exercise 2: Testing and Verifying Branch Office Voice Resiliency with a WAN Outage
  •Exercise 3: Testing and Verifying Branch Office Voice Resiliency with a Pool Outage
  •Exercise 4: Testing and Verifying Branch Office Voice Resiliency with SBS Outage

In addition to their professional experience, students who attend this training should have an understanding of the following telecommunications concepts: •The difference between TDM and VoIP •Gateways and PBX •Session Initiation Protocol (SIP) •Codecs •Dialing plans Students should also understand the following general concepts: •Networking fundamentals, including TCP/IP/UDP, DNS •Active Directory principles and management •Windows Server 2008 fundamentals •Public Key Infrastructure (PKI) •Exchange Messaging concepts •PowerShell basics •SQL Server concepts and operation